Take the following concrete steps to register your claim and report the financial fraud.
Step 1: Lodge a Formal Complaint with the Cooperative Ombudsman
The Ministry of Cooperation has designated a specific judicial authority to handle complaints and appeals from defrauded members of multi-state cooperative societies. [1]
- Where to file: You can file your physical paper complaint directly or mail it via registered post.
- Postal Address:Alok Agarwal, Cooperative Ombudsman
World Trade Centre, Tower-E, 9th Floor, Nauroji Nagar, New Delhi – 110029 - Online/Email Submission: You can email your complete scanned grievance and investment proofs directly to mscs-ombudsman@gov.in.
- What to include: Write a detailed application mentioning your full name, contact info, total outstanding principal (₹4 Lakh), account/policy numbers, and attach clear photocopies of your FD receipts, RD passbooks, and identification identity cards. [1, 2]
Step 2: Register a Cyber/Financial Fraud Complaint with Delhi Police
Because the management has absconded and diverted public funds, this falls under criminal breach of trust and financial cheating. [1]
- Online Portal: File an official criminal complaint instantly via the National Cyber Crime Reporting Portal. Under the grievance category, select financial fraud.
- Physical Complaint: Visit the Economic Offences Wing (EOW) of the Delhi Police or file an FIR at your local Delhi police station. Bring physical printouts of your deposit certificates, bonds, identity proof, and bank statements showing the initial debit of funds.
Step 3: Track the Central Registrar (CRCS) Winding-up Actions
The Central Registrar has issued notices to the main Delhi operational offices of the society, including the registered branch at Office No. 8, D-5, Laxmi Nagar, New Delhi-110092 and Preet Vihar. [1, 2]
- Monitor the Official CRCS Portal notifications page regularly.
- As the liquidation or winding-up process advances, the liquidator will release an official “Claim Form” specifically for the Human Welfare society. Make sure to resubmit your ₹4 Lakh claim using their explicit format the moment it is hosted to ensure you are included in the asset distribution roster. [1]
Crucial Advice for Your Recovery
- Do Not Give Originals Away: Never hand over your original FD bonds or RD passbooks to any local agents, branch staff, or third-party groups promising quick returns. Keep originals in a secure location and only distribute photocopies or scanned PDFs. [1]
- Maintain a Timeline Log: Create a document listing every deposit date, maturity date, and any previous communications/rejection slips from the society to append to your legal file.
If you need help, let me know if you would like me to draft a formal complaint letter template addressed to the Cooperative Ombudsman that you can fill out and email immediately. [1]
