System Management

Systems management refers to enterprise-wide administration of distributed systems including (and commonly in practice) computer systems. Systems management is strongly influenced by network management initiatives in telecommunications. The application performance management (APM) technologies are now a subset of Systems management. Maximum productivity can be achieved more efficiently through event correlation, system automation and predictive analysis which is now all part of APM.
Centralized management has a time and effort trade-off that is related to the size of the company, the expertise of the IT staff, and the amount of technology being used:

  • For a small business startup with ten computers, automated centralized processes may take more time to learn how to use and implement than just doing the management work manually on each computer.
  • A very large business with thousands of similar employee computers may clearly be able to save time and money, by having IT staff learn to do systems management automation.
  • A small branch office of a large corporation may have access to a central IT staff, with the experience to set up automated management of the systems in the branch office, without need for local staff in the branch office to do the work.

Systems management may involve one or more of the following tasks:

  • Hardware inventories.
  • Server availability monitoring and metrics.
  • Software inventory and installation.
  • Anti-virus and anti-malware.
  • User’s activities monitoring.
  • Capacity monitoring.
  • Security management.
  • Storage management.
  • Network capacity and utilization monitoring.
  • Anti-manipulation management

Server Management

What is Server Management?

We’ll explain to you, What is Server Management? Like many other terms in the server management and managed services industry, server management is vaguely used and can mean different things when used by different server management service providers.

Some companies may offer a set of managed support services in their server management plan, but a different company may offer a completely different set of services. Although there are some guidelines and definitions that still hold true for any managed service provider.

This article will guide you through what server management is, who needs it and why you should use it. After our intro, you should have a solid understanding of the basics.

Broad definition of server management

Server management can be defined as the tasks and services that are done on a server in order to manage it. This usually entails:

  • Monitoring of the server and apps running on the server. Checking their status, uptime, and monitoring for any new or recurring issues.
  • Updating the server and software installed on the server. Although most server management companies offer this as part of their services, some still don’t. Nevertheless, it’s still considered as part of the ‘server management’ process.
  • Setup and configuration. The actual server setup and configuration of software and services running on the server. Again, this may not be a part of the server management plan offered by some companies, but it most often is.
  • Other. This is where the issue in defining what server management actually is arises. Every provider offers totally different services, although they are still considered as part of the server management process, they are not the same among several different providers and thus cannot be considered as the “default” definition of server management.

Who needs and uses server management?

Everyone that owns a server needs server management. Some people do the server management themselves (often called “self-managed”), and some people get professional server management services.

The most common users of managed service providers are:

  • Companies.
  • Web Developers and Web Designers.
  • Beginners that own servers.
  • Anyone that likes to leave the server worries to someone else.

There are many benefits of using server management services (listed below) and anyone should and can use such services.

Benefits of server management services

  • Server work done right, by experts. You should always leave the server work to professionals that do it on a daily basis and have the experience, skills, and know-how of managing servers. That way you get your peace of mind knowing that your server is managed properly by people who know what they are doing.
  • Fewer costs. Instead of hiring a full-time system administrator (which can be quite costly), you can get a server management plan and save hundreds (if not thousands) of dollars on a monthly basis. Some server providers offer a ‘managed service’ as an add-on to their servers, but it often is much more expensive than getting managed services from a 3-rd party provider.
  • Fewer worries. Why should you worry about updates and security of your server 24/7 when you can have experts taking care of your server? No need to stay updated on the latest security patches and releases, your server will be taken care of.
  • Quick(er) turnaround time. Depending on the provider itself and the experience of the sysadmins involved, the turnaround time for server issues and tasks is fairly quick. So instead of wasting hours on troubleshooting and research, you can have experts work on your server and fix any issues in a matter of minutes. This still depends on the severity and complexity of the issue itself, but when compared, having expert server managers working on your server is far quicker than doing it yourself.
  • 24/7 availability. Most server management companies are available 24/7 (at least we are) and this is closely related to the quick turnaround time. It’s 3 AM in the middle of the night on a Saturday? No problem. We are available and ready to help.


It Security Management

IT RISK & SECURITY MANAGEMENT

In today’s business world, there is a constant need for robust security solutions to counter against existing and possible cyber terrorism that attacks IT infrastructure. Outsource2india, a leading provider of software development, offers IT risk & security management that is unprecedented, when it comes to providing top-notch protection for your assets, employee documents and customer portfolios.

IT Security Management Services

At Outsource2india, we offer a diversified portfolio of security and risk management services, such as, the following:

  • Scoping reviews on security risks in IT
  • Security risk evaluations
  • Safety plans on security
  • Security systems project management with audit, security reviews and training
  • Business continuity planning and contingency services crisis management
  • Consulting on counter-terrorism in the IT domain
  • Contract security
  • Executive protection

Why Outsource IT Risk Management to Outsource2india?

There are more than one or two benefits of partnering with us for IT risk management services. Here are five reasons why you must outsource IT risk management services to Outsource2india:

1. Maximize your security structure effectiveness with enterprise risk management

Outsource2india offers IT risk and security management solutions that are flexible, economical, and practical to meet the needs of your customers. When it comes to finding and working with the best service provider in the IT risk management domain, Outsource2india is unbeatable. We currently cater to domestic as well as international clients with an enviable customer satisfaction rate.

2. Easily frame IT governance guidelines

At Outsource2india, we will help you frame infallible IT policies with principles based on Information Security Policies and Guidelines. Our software products and services are especially built to match your business requirements and objectives, and at the same time meet industry standard security benchmarks.

3. Ensure web application security

We assist you in auditing web applications and website content (offline or online). Since most of the businesses are moving parts of their processes in to the cloud, there is an additional need for reinforcing security of web-based applications.

4. Protect ERPs and secure points

When it comes to investing effectively and smartly on ERP audits and reviews, you can rely on our Business Process Re-engineering team. If you belong to IT, banking and insurance sectors, you will face risk at the highest level. We can help you verify and protect your business critical ERPs and secure points through effective data transfer and data management.

5. Formulate third party security assessments

Data privacy and intellectual property face the highest risk in the IT sector. Our IT security management solutions offer confidentiality on company information and can help you formulate a strong Vendor Risk Assessment model to protect against impending terror and theft issues.

Outsource IT Risk and Security Management to India Today!

By outsourcing to Outsource2india your company can leverage a security and risk management program that uses a specialized threat-based system. With our proactive and cost-efficient solutions, you will not only be saving on rising costs, but can also save on time and resources. Outsource2india’s IT risk management in India spins around our effective and strong security solutions, and provides an efficient mitigation of security threats.

Our customers include private as well as public domain organizations who swear by our highly efficient and experienced team of IT risk specialists and risk management personnel who have expertly handled issues in the shortest possible time period. Try us out today for IT risk and security management services.

Network Management

comprehensive solution designed to create and maintain data networks, including WAN/LAN/WLAN.

As part of the solution, Comarch offers a package of various functionalities in the field of network  managed services and network security selected according to the needs and requirements of the customer. The main aim is to relieve the customer of any activities related to the management and administration of data networks.

The scope of services

  • Technical Analysis and audits that involve inventory and review of existing networking solutions in terms of their effectiveness
  • Implementation of high-quality network solutions
  • Advice on the selection of appropriate product solutions
  • Developing architecture that provides secure communication within the company
  • Designing and creating network solutions LAN/WAN/WLAN/VPN/MPLS
  • Installation and configuration of network devices
  • IT networks management and monitoring services
  • Equipment maintenance and ICT systems maintenance services

Data Centre Management

Data Center Services

In an era of technological change, business demands on an organization change rapidly and often unexpectedly. Data Centers have to deal with these ever-changing needs and provide services that drive maximum value, improve process efficiency, and ensure revenue growth. SOA Technology Data Center Services are based on in-depth understanding of data center environments and comprehensive knowledge of infrastructure, applications, virtualization, compliance, and security.

Our domain expertise and dedicated Centers of Excellence help you consolidate, virtualize, transform, optimize, and compute network storage and backup capabilities. We have also developed and implemented strategies that help you meet existing and future business demands.

With SOA Technology Data Center Services, it is possible to provision, manage, and address the organizational needs to ensure continuous delivery of data center operations and management services to its customers and end users for all mission- and business-critical applications. These services also allow the flexibility to address the ever-changing business demands, market trends, and cost pressures.
Key Features

SOA Technology offers the following distinctive services to help you stay ahead of the technology curve:

Soft Layer DC Management

  • Data Center Command Center Operations
  • System Administration and Management Services
  • 24×7 Centralized Monitoring of Health, Availability, and Performance of  Computers, Network, Storage, OS, Middleware, DB, and App Infrastructure
  • L2, L3, and L4 Support and Capacity Planning for Infrastructure/Platform
  • Installations, Moves, Additions, Changes, Disposal and Asset Management Services for Soft Layer
  • Batch Job and Backup Monitoring and Management
  • Release Management
  • Patch Management

Data Center Consolidation and Transformation

  • Creation of Strategy and Plan basis Client’s Requirements and Business Objectives
  • Design and Build of Target Infrastructure Elements
  • Migration of Existing Infrastructure/Platform to the Target Infrastructure/Platform
  • Upgrading Existing Infrastructure/Platform
  • Migrating Application and Data (IT services) between Data Centers and/or Cloud (P/V/H)
  • Advisory and Consulting services
  • Business Impact Analysis (BIA) and Business Continuity Planning (BCP) Consulting, Disaster Recovery (DR) Testing/Drill

The SOA Technology Advantage

  • Assures predictable IT operations cost
  • Assures agility and robustness
  • Offers flexible support and pricing model
  • Facilitates transformation of data centers from cost centers into strategic assets
  • Improves SLAs through standardized IT infrastructure architecture and support processes

It Facility Management

IT Facility Management Solutions

We offer Facility management services on Service Level Agreement (SLA) Model and Time and Manpower based support model. We also specialized in providing remote management support in this area. We provide a more cost-effective method of managing and protecting enterprise networks, systems and applications. Our services comprises a comprehensive, integrated suite of services to manage a client’s distributed computing environment as a single entity—all with single point-of accountability. Our facilities include Desktop management, Management Server solutions, Network Management & Security Management.

Innovative’s Facility Management solution can:-

  • Reduce the total cost of operations
  • Focus client on core business activities
  • Rationalize staffing costs
  • Optimize asset utilization
  • Facilitate service delivery
  • Improve uptime and system availability

Innovative’s IT FM includes: –

  • IT Infrastructure Consulting/Integration/ Management
  • Security Services
  • On-site services
  • Maintenance Services
  • Data Centre Management
  • Network Management
  • Server and Backup Management
  • Database Management
  • Messaging Services
  • Help Desk Services
  • Desktop Management
  • Application Software Support
  • Anti-virus Support
  • Asset Management
  • Vendor Management
  • Software Version Control & License Management
  • Auditing Services
  • Complete IT Outsourcing

Innovative’s IT Facility Management Streams

Annual Maintenance Contract Support: –

Innovative’s IT Facility Management (IT FM) covers Comprehensive & Non-Comprehensive Annual Maintenance of IT hardware, Software, Networking components, etc. as per the specific requirement of the client.

Hardware Support: –

We offer single point contact for service needs irrespective of the technology and operating platform deployed.

  • Mission Critical 24 x 7 Support
  • On-site Support
  • Proactive, periodic check
  • Remote Monitoring support
  • Resident Engineer

Software Support: –

Software support service addresses software problems with onsite as well as telephonic support. Innovative offers support for software upgrades, bug fixing and patch codes.

Security and Surveillance

Security & Surveillance

Video surveillance has been used in various industries for many years. Thanks to the use of surveillance cameras in banks and financial institutions, the number of bank robberies has significantly decreased. When they do happen, however, the chances of solving them are considerably higher than they used to be. This development is due in large measure to the widespread installation of surveillance cameras.

Video surveillance in casinos has always been a great challenge. On the technical side, the lighting conditions require very sensitive cameras to capture high quality images. The large number of cameras needed often demands complex hardware and extensive storage space for acquired image data. In addition, the gaming commissions in many countries have strict guidelines. These challenges can be successfully met by using the technology present on modern network cameras.

In these times of globalization, goods are transported around the world. To protect them from loss or theft on their way from the manufacturer to the consumer, surveillance cameras have become a fixture in logistics and transportation systems. And network cameras are increasingly used for process control, for example, in automatic distribution centers and packing systems.

The right camera series for use in the areas of security and surveillance

Basler IP cameras: Robust housing and easy installation

  • High resolutions to monitor large areas and the identification of individuals
  • Highly efficient compression algorithms, e.g., H.264 High Profile
  • Reduced storage space requirements to facilitate the use of simple hardware

Basler ToF Camera: Cut System Costs with 3D Technology

  • Pulsed Time-of-Flight camera
  • 8 x 850nm LEDs (optimized for indoor applications)
  • VGA resolution for outstanding 3D imaging
  • Powerful Machine Vision features
  • Excellent price/performance ratio: high-resolution 3D camera in the mid-range price segment
  • Multi-part image with 2D and 3D data in one shot
  • Simple integration thanks to one component and standard GigE interface
  • Use of NIR LEDs protects the human eyes as required in EN 62471:2008